The days are passing by very quickly now, and it seems like everyone around me knows me by name. It feels good to be so needed by people. I've also been working hard to make sure I know as many of my coworkers by name as possible, and within the next few weeks, I will make it a goal to know all of them.
Everyone's been very supportive in helping me to do my job well, and seem to genuinely care about my well-being. I'm proud to work for a Safeway team that's so socially integrated and positive. The people here really know what teamwork really is; I've never been good at teamwork in the past, but if there's one place that I'll be sure to excel at teamwork, it's Safeway.
I met the other Assistant Manager today, and he's a pretty nice guy too; he's also motivated, organized, and knowledgeable to boot. I'm proud to have the opportunity to work with him.
The days are passing by like nothing, now that I've gotten completely into the rhythm of things. I can honestly say that since I've started working at Safeway, I've loved every minute of it!
Showing posts with label manager. Show all posts
Showing posts with label manager. Show all posts
Tuesday, May 31, 2011
Monday, May 30, 2011
The Confident
I can now smile genuinely, and am confident and graceful in the performance of my duties. There are occasional mishaps, such as when pushing the carts down inclines (or worse, over speedbumps!), or when a customer wants groceries bagged in their own over-sized or lopsided reusable bags...but I'll get used to it all very soon.
My biggest struggle at this point is (you guessed it!) not knowing where the go-backs go, and by unfortunate extension, being able to help customers to find things with the grace they deserve, as part of Safeway's World Class Customer Service™ experience. I know it's only my second week here, so I can't expect to be perfect, but I hope to be as close to as perfect as humanly possible. I'm grateful for this job, and want to make the most of it, and show everyone I work with how much that I deserve it.
I met my store manager today, and she's a very nice person, just as I heard from my friend who used to work with her. I hope I can do whatever I can to please her-- she is after all my ticket to promotion.
My biggest struggle at this point is (you guessed it!) not knowing where the go-backs go, and by unfortunate extension, being able to help customers to find things with the grace they deserve, as part of Safeway's World Class Customer Service™ experience. I know it's only my second week here, so I can't expect to be perfect, but I hope to be as close to as perfect as humanly possible. I'm grateful for this job, and want to make the most of it, and show everyone I work with how much that I deserve it.
I met my store manager today, and she's a very nice person, just as I heard from my friend who used to work with her. I hope I can do whatever I can to please her-- she is after all my ticket to promotion.
Thursday, May 19, 2011
The Situation: (schedule-wise!)
I went to find out my schedule for next week today; here's what I found out:
* Schedules are not finalized until after 4pm (I found this out from the 2nd Assistant Manager on duty).
* When I came back after 4, I found out the schedules were finalized but wouldn't be posted for another hour (at 5).
* I talked to the Assistant Manager (1st), to get my schedule, and was called into the admin office to discuss the details. He gave me my schedule on a post-it note, and told me about how the courtesy clerk schedule worked:
* The schedule for Safeway courtesy clerks is divided into sweeping (cleaning), carts, and "default" (regular duties such as bagging groceries, helping customers, assisting with getting groceries into the car, and "go-backs" (putting a stray item back where it belongs), represented on the schedule as "S", "C", and "D", respectively. My hours are broken down as these letters dictate.
* There is also an "L" for lunch, but at the Safeway I work at, I'm supposed to ignore that and find out my lunch based on the time given at the beginning of the schedule posted.
Now that I've got that out of the way, I have a few days of until Tuesday, where I do Computer training, and begin my official first day of work (the first day I get paid for).
* Schedules are not finalized until after 4pm (I found this out from the 2nd Assistant Manager on duty).
* When I came back after 4, I found out the schedules were finalized but wouldn't be posted for another hour (at 5).
* I talked to the Assistant Manager (1st), to get my schedule, and was called into the admin office to discuss the details. He gave me my schedule on a post-it note, and told me about how the courtesy clerk schedule worked:
* The schedule for Safeway courtesy clerks is divided into sweeping (cleaning), carts, and "default" (regular duties such as bagging groceries, helping customers, assisting with getting groceries into the car, and "go-backs" (putting a stray item back where it belongs), represented on the schedule as "S", "C", and "D", respectively. My hours are broken down as these letters dictate.
* There is also an "L" for lunch, but at the Safeway I work at, I'm supposed to ignore that and find out my lunch based on the time given at the beginning of the schedule posted.
Now that I've got that out of the way, I have a few days of until Tuesday, where I do Computer training, and begin my official first day of work (the first day I get paid for).
Wednesday, May 18, 2011
Filling Out Paperwork
Wednesday, the 18th of May is Paperwork Day! Of course, there's nothing particularly exciting about paperwork, just so you know here's what I did:
* I filled out W2's, contracts, legal forms, and various Safeway union, charity, and affiliate program forms.
* I received info on the upcoming dates, including the Computer training session on the 24th, and orientation / hands-on training at the district Safeway, on the 26th.
* I was instructed to find out from my Safeway Store (the store I did my interview and paperwork at was not the same as the store I was assigned to) what my hours were for next week.
* I confirmed that I was given all the necessary materials and information, and was given the Safeway rules / new employee packet, which is basically a Safeway S.O.P. (Standard Operating Procedure) for all employees.
* Later than day, I found out from my friend (who used to work at this particular Safeway) some of the people I'd be working with, including the name of the store manager and assistant manager.
* I filled out W2's, contracts, legal forms, and various Safeway union, charity, and affiliate program forms.
* I received info on the upcoming dates, including the Computer training session on the 24th, and orientation / hands-on training at the district Safeway, on the 26th.
* I was instructed to find out from my Safeway Store (the store I did my interview and paperwork at was not the same as the store I was assigned to) what my hours were for next week.
* I confirmed that I was given all the necessary materials and information, and was given the Safeway rules / new employee packet, which is basically a Safeway S.O.P. (Standard Operating Procedure) for all employees.
* Later than day, I found out from my friend (who used to work at this particular Safeway) some of the people I'd be working with, including the name of the store manager and assistant manager.
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