There are 10 attributes of Safeway's World Class Customer Service:
1. General Shopping Experience (appearance, cleanliness, aesthetics)
2. Professional Interactions / Image
3. Verbally Greet in a Friendly Manner (smile!)
4. Anticipate a Need Voluntarily
5. Offer to Escort / Take Item
6. Friendly Parting Comment:
a. Thank customer by name
b. Tell them to have a great day
7. Special Request Handled / Problem Presented and Resolved
8. Checkout Success
9. Order Packed With Care
10. Social Selling (in-store sales
